Built for the organisations that answer to someone.
Our clients have councils, boards, funders, regulators, congregations, students or voters looking over their shoulder. That changes what good communication means. Cleverness is a liability. Accuracy, consistency and defensibility are the job.
Higher education, public administration and the non-profit sector make up most of our work.
Where we do our best work.
Higher education Faculty publications, research visibility, staff and student channels, event communication, and the internal writing that carries institutional voice. We understand committee timelines and why approval matters more than speed. Core sector
Public administration Service communication, public participation, records and digitisation, and administrative automation that stays clear of high sensitivity applications. Procurement-ready documentation as standard. Core sector
Development sector Funder reporting, programme storytelling, monitoring narratives, digital readiness and the discipline of never claiming an impact figure you cannot evidence. Core sector
Legal, medical, engineering, architecture, accounting Positioning against larger competitors, referral communication, thought leadership that partners will actually sign, and websites that convert enquiry into consultation. Active
Community organisations Parent and member communication, enrolment and attendance, event promotion, and a website that a volunteer can maintain without breaking it. Active
Owner-managed businesses The move from founder-led selling to a marketing function that runs without the founder. Usually a positioning problem before it is a channel problem. Active
Academics, researchers, clinicians, advocates, authors, speakers Handled by Academix Studio, our dedicated practice for people whose credibility has to be legible online within about eight seconds. Academix Studio
When we are the wrong choice.
Saying this openly saves everyone a quarter.
You need volume production at the lowest rate
If the requirement is fifty social posts a month at the cheapest possible cost, a production house will serve you better than a consultancy.
The decision is already made and cannot be revisited
If the rebrand is approved, the budget committed and the outcome required, we would be an expensive pair of hands. We work best while the decision is still open.
The brief is to make a problem look solved
Communication cannot substitute for an operational fix. We will say so, in writing, and that is not always what a client wants to hear.
The AI use case is high sensitivity
We do not work on predictive policing, biometric surveillance or automated decisions about individuals' rights. The risk is not ours to take on your behalf.
Not sure where you sit?
Run the diagnostic. Seven statements, about four minutes, a scored reading at the end. Nothing is sent anywhere unless you choose to send it.